www.xartino-karavi.gr takes all the necessary measures, with the most modern and advanced methods, to ensure the maximum possible security of your Personal Data, as well as your electronic transactions. All information, which is related to your personal information and your transactions, is secure and confidential. The security of the online store www.xartino-karavi.gr is achieved by the following methods:

Customer Identification

The codes used for your identification are two: the Password (e-mail or username) and the Personal Security Code (password), which every time you enter them provide you absolute security access to your personal information. You have the opportunity to change your Personal Security Code (password) and your e-mail address (e-mail) as often as you want. The only one who has access to your data is you, through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise www.xartino-karavi.gr is not responsible for the use of the secret code by an unauthorized person.

Controlled Access (firewall)

Access to the systems of www.xartino-karavi.gr is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential data and information of the company.

Confidentiality of Transactions

Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user / member to www.xartino-karavi.gr is confidential and www.xartino-karavi.gr has taken all necessary measures to use them only when deemed necessary in the context of the services provided. Some of the measures that have been taken are the following:

• Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications.
• Www.xartino-karavi.gr does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is imposed by a court decision or decision of another public authority.
• You can request any information kept about you, as well as their correction in case you can document the existence of an error.
• For your own safety, you should also treat all information provided through the service as confidential and secret and do not disclose any information to third parties. www.xartino-karavi.gr is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest you use not only letters and numbers but also symbols for password creation.
All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

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